Rules when using the swimming pool

Help us keep the pool clean by:

  • Ensure all children wash before the lesson (any children seen to be muddy will be asked to shower before entering)

  • Make sure they use the toilet (this may stop them getting out half way through the lesson)

  • Swimming hats must be worn (this reduces the amount of hair that blocks the drains and keeps their eyes clear). Swimming hats can be purchased for £2 for a plan latex hat or £3 for the fun fabric hats (we also have silicon hats).

  • No outdoor shoes are to be worn inside the pool enclosure past the viewing area unless the blue overshoes are worn (this is to reduce the amount of mud and dirt brought in)

  • No Eating within the enclosure


Information about the lessons:

  • The lessons are 30 minutes long

  • All you will need are you swimming customs and googles if desired

  • Movement can happen at any time during the term, we do not limit our teachers to 1 movement per term

  • There is no parking on the school grounds; however there are no parking restrictions on the road. Come through the main gate and follow the signs for swimming pool

  • Class sizes are as follows:

  • Level 1 is limited to 4 children

  • Level 2 is limited to 6 children (this will be changed to 4 in September)

  • Level 3 is limited to 6 children

  • Level 4 is limited to 6 children 

  • Level 5 is limited to 8 Children

  • One session a week

  • A report card is given out once a term on your child’s progression (this is normally handed out around half term)

  • Please do not arrive any earlier than 3:45 pm for your lesson


Health and Safety at the pool:

  • Parents/ guardians are not allowed to wait outside the pool enclosure, so we ask that you wait inside the enclosure or off the school premises. (this is due to the amount of noise being made outside that is disturbing the teachers and after school clubs.

  • No running within the pool enclosure

  • The Windows must remain shut unless opened by a teacher. The air temperature is maintained to suit the swimmers not the spectators (due to the children being wet if there is a breeze they will feel cold, even if it’s warm outside)

  • Do not use or go into the playground - this is strictly enforced during the summer months

  • We encourage children who are not swimming to stay away from the edge of the pool so not to distract any lessons in progress and to keep them safe.

Terms and Conditions

Cancellation Policy:

Aqua Splash reserves the right to cancel sessions. In this event you may be entitled to a make up session, if we are unable to offer a make up session a refund will be offered. Please note that if a make up session is offered a refund will not be given, this is due to the pool hire being paid for that week. 

If you wish to cancel your lessons:

cancellations received 7 days before the course start date you will receive a refund of the amount paid minus £5 for administration fee.

For cancellations received after the 7 day deadline the amount refunded will depend on our ability to fill the slot from our waiting list.

(In the event of a session being cancelled an email/ text will be sent to notify you)

Term fee's 

If you wish to re-book your current lessons please make sure we receive your full payment before the deadline stated on the re-booking forms. Paying before the deadline will secure your place for the following term, If payment is not made before the deadline we cannot reserve your space and if your space is required it will be offered to someone on the waiting list. Reminders and re-booking forms are all send out via email, failure to respond to any final reminders may result in the lose of your space. 
If you are unable to make a full payment please let us know as in certain cases will do accept payments to be make in several installments.

We do not offer refunds or discounts for sessions you have missed due to illness or for other reason. In the event you are told by a doctor/ hospital that they are unable to swim a discount may be offered for the following term however proof will be needed to be provided E.G. Doctors note.

Cancellation of your swimming:

In the unlikely event we have to cancel your swimming for the rest of term you will be offered a refund for the remaining weeks. Their are only a few things that may result in us cancelling your swimming but we have to strictly enforce, as we hire the pool from Horsell C of E Junior school anything you may do that breaches their contract of use or may threaten our contract not getting renewed your lessons will be cancelled with immediate effect and you will be escorted of the premises.

Please note that continues use/ going in to the playground may result in this.

Swimming Privacy and Email protection


  1. All use of email must be consistent with Aqua Splash Limited policies and procedures of ethical conduct, safety, compliance with applicable laws and proper business practices. 


  1. Aqua Splash Limited email account should be used primarily for Aqua Splash Limited business-related purposes; personal communication is permitted on a limited basis, but non Aqua Splash Limited related commercial uses are prohibited.


  1. All Aqua Splash Limited data contained within an email message or an attachment must be secured according to the Data Protection Standard. Email should be retained only if it qualifies as a Aqua Splash Limited business record. Email is a Aqua Splash Limited business record if there exists a legitimate and ongoing business reason to preserve the information contained in the email.


  1. Email that is identified as a Aqua Splash Limited business record shall be retained according to Aqua Splash Limited Record Retention Schedule.


  1. The Aqua Splash Limited email system shall not to be used for the creation or distribution of any disruptive or offensive messages, including offensive comments about race, gender, hair color, disabilities, age, sexual orientation, pornography, religious beliefs and practice, political beliefs, or national origin. Employees who receive any emails with this content from any Aqua Splash Limited employee should report the matter to their supervisor immediately.


  1. Users are prohibited from automatically forwarding Aqua Splash Limited email to a third party email system (noted in 4.8 below).  Individual messages which are forwarded by the user must not contain Aqua Splash Limited confidential or above information.


  1. Users are prohibited from using third-party email systems and storage servers such as Google, Yahoo, and MSN Hotmail etc. to conduct Aqua Splash Limited business, to create or memorialize any binding transactions, or to store or retain email on behalf of Aqua Splash Limited.  Such communications and transactions should be conducted through proper channels Aqua Splash Limited approved documentation. 


  1. Using a reasonable amount of Aqua Splash Limited resources for personal emails is acceptable, but non-work related email shall be saved in a separate folder from work related email.  Sending chain letters or joke emails from a Aqua Splash Limited email account is prohibited. 


  1. Aqua Splash Limited employees shall have no expectation of privacy in anything they store, send or receive on the company’s email system.


  1. Aqua Splash Limited may monitor messages without prior notice. Aqua Splash is not obliged to monitor email messages.


  • Policy Compliance

  1. Compliance Measurement

  2. The Infosec team will verify compliance to this policy through various methods, including but not limited to, periodic walk-thrus, video monitoring, business tool reports, internal and external audits, and feedback to the policy owner.


  • Exceptions

  1. Any exception to the policy must be approved by the Infosec team in advance.


  • Non-Compliance

  1. An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment.


  • Related Standards, Policies and Processes

  • Data Protection Standard

Data Protection Policy

[Aqua Splash Limited]


Last updated

July 2018



means Aqua Splash Limited is a registered Company.


means the General Data Protection Regulation.

Responsible Person

means Paul Hickmott

Register of Systems

means a register of all systems or contexts in which personal data is processed by the Charity.

1. Data protection principles

The Company is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;

  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

2. General provisions

  1. This policy applies to all personal data processed by the Company.

  2. The Responsible Person shall take responsibility for the Company's ongoing compliance with this policy.

  3. This policy shall be reviewed at least annually.

3. Lawful, fair and transparent processing

  1. To ensure its processing of data is lawful, fair and transparent, the Company shall maintain a Register of Systems.

  2. The Register of Systems shall be reviewed at least annually.

  3. Individuals have the right to access their personal data and any such requests made to the charity shall be dealt with in a timely manner.

4. Lawful purposes

  1. All data processed by the Company must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).

  2. The Company shall note the appropriate lawful basis in the Register of Systems.

  3. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in  consent shall be kept with the personal data.

  4. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the Charity’s systems. 

5. Data minimisation

  1. The Company shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

  2. [Add considerations relevant to the Company's particular systems]

6. Accuracy

  1. The Company shall take reasonable steps to ensure personal data is accurate.

  2. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.

  3. [Add considerations relevant to the Company's particular systems]

7. Archiving / removal

  1. To ensure that personal data is kept for no longer than necessary, the Company shall put in place an archiving policy for each area in which personal data is processed and review this process annually.

  2. The archiving policy shall consider what data should/must be retained, for how long, and why.

8. Security

  1. The Company shall ensure that personal data is stored securely using modern software that is kept-up-to-date. 

  2. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.

  3. When personal data is deleted this should be done safely such that the data is irrecoverable.

  4. Appropriate back-up and disaster recovery solutions shall be in place.

9. Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the Company  shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).



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